Why specificity produces better AI
A newsroom's editorial workflow is not the same as a hospital's triage process, which is not the same as a public transit authority's scheduling system, which is not the same as a school district's student support infrastructure. Each of these institutions operates with its own data, its own constraints, its own accountability structures, and its own definition of what a good outcome looks like.AI systems built at that level of specificity outperform general tools on every dimension that matters to the institution using them. They train on the right data. They optimize for the right outcomes. They fit the workflow. And they carry the institutional trust that comes from being built with the people who will use them, rather than handed to them.